he primary objective of this training is to equip employees with a comprehensive understanding of Tip Off Anonymous and Fraud. The session aims to strengthen the Bank's resilience by fostering and reinforcing a culture of integrity and accountability.
Objectives:
The primary objective of this training is to equip employees with a comprehensive understanding of Risk Assessment, Fraud Prevention, and Ethical Practices. The session aims to strengthen the Bank's resilience by fostering a proactive risk management mindset and reinforcing a culture of integrity and accountability.
Objectives:
This training program will equip you with the essential knowledge and skills to effectively classify data within you department. Participants will gain an acute understanding of data classification principles, the importance of data protection, and the specific requirements for handling sensitive information within Steward Bank.
Key Learning Objectives:
The courseprovides a comprehensive overview of the procedures concerning customer account opening and upgrade within Steward Bank. It delineates the duties of both the customer-facing team and the back-office staff. The process starts with customers completing application forms and extends to customer service officers and branch managers verifying and validating the information provided. It also outlines the temporary account upgrade process and highlights the back office's role in verifying documentation and conducting financial checks before accounts are opened or upgraded in the bank's systems.
Steward Bank as a digital bank has acknowledged the need for a platform that the Bank can use to seamlessly on-board Billers and Merchants.
Customers are able to pay merchants using the platform. Customers can pay using multiple payment methods.An online course on bank products, as a bank we will innovate and continuously develop life changing products and services that create value for all our customers.
An online course on bank products, as a bank we will innovate and continuously develop life changing products and services that create value for all our customers.
Introduction of Foreign Currency Accounts (FCA's) on the Square mobile app platform
Telephone Banking is a revolutionary banking experience designed to attract, engage and connect clients with products and services, all on demand by enabling customers to perform a range of financial transactions over the telephone, without the need to visit a bank branch or automated teller machine. This service will minimise the cost of handling transactions by eliminating the need for customers to visit a bank branch for non-cash withdrawal and deposit transactions.
VISA Mobile App and VISA Direct Online Training
This course is intended to raise awareness of fraudulent practices and assist you in performing your role in preventing, detecting and reporting fraud. It reinforces your understanding of fraud and its negative impact on the bank and financial services sector's activities and operations.
This training provides an overview of Steward Bank’s Ethics framework, including a confidential whistleblowing system administered by Axcentium (formerly Deloitte) for anonymous reporting of fraud and misconduct. It also explains the fraud triangle, outlines the reporting procedure, highlights examples of reportable behavior, and details the rewards policy for significant disclosures.
Key Learning Objectives
Internal Audit Function and Tip Off Anonymous
